This Privacy Policy explains how e22bet collects, processes, stores, and protects the personal data of players registered on the e22bet platform in Bangladesh. Your privacy is a core priority — not an afterthought.
All data transmitted between your device and the e22bet platform is protected by industry-standard SSL/TLS encryption. This applies to registration, login, deposits, withdrawals, and every other interaction that involves your personal information.
e22bet does not sell, rent, or trade your personal data to unaffiliated third parties for marketing or commercial purposes under any circumstances. Data sharing is limited strictly to service partners who are contractually bound to protect your information.
e22bet recognises your right to access, correct, and request deletion of the personal data we hold about you. Any such request may be submitted directly to the e22bet support team via live chat or email, and will be processed within 30 days of receipt.
Personal data collected by e22bet is stored on secured servers with restricted access controls. Only authorised personnel with a legitimate business need are permitted to access player data, and all such access is logged and audited on a regular basis.
e22bet does not store full payment card numbers or mobile banking PINs on its servers. Payment transactions processed via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are handled through encrypted payment gateways that comply with applicable data security standards.
e22bet uses cookies and similar tracking technologies solely to improve platform functionality, maintain your session state, and understand aggregate usage patterns. We do not use cookies to build third-party advertising profiles or track your activity outside of the e22bet platform.
e22bet ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who uses the services available at https://e22bet.club. This Privacy Policy ("Policy") sets out in clear and transparent terms what personal data e22bet collects from players ("you", "your") in Bangladesh, why we collect it, how we use and store it, with whom we may share it, and what rights you hold in relation to that data.
This Policy applies to all users of the e22bet platform, including registered players, visitors who browse the Platform without registering, and individuals who contact the e22bet support team. It covers all services offered by e22bet, including sports betting, live casino games, slot machines, European Roulette, promotional programmes, and any future services added to the Platform.
This Policy should be read alongside the e22bet Terms & Conditions and the Responsible Gaming Policy, which together form the complete framework governing your relationship with e22bet. In the event of any conflict between this Policy and the Terms & Conditions regarding the handling of personal data, this Privacy Policy shall prevail.
e22bet collects only the personal data that is reasonably necessary to provide the services you use, to comply with applicable legal obligations, and to ensure the security and integrity of the Platform. The categories of personal data we may collect are described in the table below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, city/district of residence | Account communication, support, promotional notifications |
| Financial Data | bKash/Nagad/Rocket account number, bank account details, transaction history | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, click patterns | Platform improvement, personalisation, responsible gaming monitoring |
| Verification Data | Copies of NID, passport, driving licence, utility bills, selfies submitted for KYC | Identity verification, anti-money laundering (AML) compliance |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Dispute resolution, service quality improvement, compliance records |
e22bet does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless specifically required for responsible gaming intervention purposes and only with your explicit consent.
The majority of personal data held by e22bet is data that you voluntarily provide during the course of using the Platform. This includes information entered during account registration, data submitted as part of the KYC verification process, payment details entered when making a deposit or requesting a withdrawal, and any information shared with the e22bet support team via live chat, email, or WhatsApp.
When you access the e22bet Platform, certain technical and usage data is collected automatically through standard web technologies. This includes your IP address, the type and version of browser and operating system you are using, the pages you navigate to within the Platform, the time and duration of your sessions, and device identifiers. This data is collected using cookies, server logs, and similar technologies as described in Section 9 of this Policy.
e22bet may receive personal data about you from third-party service providers in limited circumstances. For example, payment processing partners such as bKash, Nagad, and Rocket may confirm transaction details to e22bet. Third-party KYC and identity verification providers may return verification outcomes. In all such cases, e22bet requires third parties to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards.
e22bet uses the personal data it collects for the following purposes:
e22bet processes your personal data on the following legal bases:
e22bet does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
To process deposits and withdrawals, e22bet shares necessary transaction data with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers are independently responsible for the data they process in connection with payment transactions and have their own privacy policies.
e22bet works with third-party identity verification services to conduct KYC checks. These providers process your identity documents and verification data under strict contractual obligations and are not permitted to use your data for any purpose other than identity verification on behalf of e22bet.
Game studios and providers whose titles are available on e22bet — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical data (such as player session tokens and bet amounts) necessary to deliver their games. These providers do not receive your full identity or contact data.
e22bet may disclose personal data to law enforcement agencies, financial intelligence units, or other government bodies where required by law or in response to a valid legal request. e22bet will notify you of any such disclosure unless legally prohibited from doing so.
In the event that e22bet undergoes a merger, acquisition, or sale of all or a substantial portion of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and given the opportunity to exercise your data rights prior to the transfer being completed.
e22bet retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:
When personal data is no longer required, e22bet will securely delete or anonymise it in accordance with standard data disposal procedures.
e22bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, e22bet will notify affected players without undue delay via the email address registered to their account.
Cookies are small text files stored on your device when you visit a website. e22bet uses cookies and similar technologies (such as local storage and session tokens) to make the Platform function correctly and to help us understand how players interact with it.
Most web browsers allow you to manage cookie preferences through the browser settings menu. You can configure your browser to reject all cookies, to alert you when a cookie is set, or to delete cookies after each session. Please note that disabling essential cookies will prevent you from accessing certain features of the e22bet Platform, including the ability to log in to your account.
As a player on e22bet, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the e22bet support team via live chat or email at [email protected]:
e22bet will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, e22bet may extend this period by a further 30 days, in which case you will be informed of the extension and the reason for it.
The e22bet Platform is strictly intended for adults aged 18 years and older. e22bet does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on e22bet or submitted personal data to the Platform, please contact support immediately at [email protected]. Upon confirmation, e22bet will promptly close the account, delete all associated personal data, and void any associated transactions.
Age verification is conducted during the registration process and may be requested again at any point during the life of the account. Any account found to belong to a minor will be suspended and all associated data will be handled in accordance with applicable child protection standards.
e22bet operates as an international platform and some of the third-party service providers it works with — including game studios, payment processors, and technical infrastructure providers — may be located outside of Bangladesh. Where personal data is transferred to a third country, e22bet takes reasonable steps to ensure that such transfers are conducted under appropriate safeguards, including contractual data protection clauses that require the recipient to maintain standards of protection equivalent to those applied by e22bet.
By using the e22bet Platform, you acknowledge and consent to the transfer of your personal data outside of Bangladesh where necessary for the purposes described in this Policy. e22bet will not transfer your data to a third country unless it is satisfied that adequate protections are in place.
e22bet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services offered on the Platform. When material changes are made, e22bet will publish the updated Policy on this page with a revised effective date and will, where reasonably practicable, notify active players via email.
Your continued use of the e22bet Platform after the revised Privacy Policy has been published constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how e22bet handles your personal data. If you do not agree with a revised version of this Policy, you may request account closure by contacting the support team.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, please contact the e22bet data support team through the following channels. All contact details are provided as plain text only and are not clickable links:
For information about the rules governing your use of the Platform, please review our Terms & Conditions. For guidance on managing your gambling activity and using self-management tools, please visit the Responsible Gaming page. For answers to common questions, the FAQ page covers a wide range of topics including account security, payment methods, and bonus terms.
With a clear understanding of how e22bet handles your information, dive into everything the platform has to offer — from live cricket markets and classic slots to a full live dealer casino lobby.